Data protection

Spinnerbet privacy policy for UK players

Who we are and why this policy exists

We are Spinnerbet, an online casino brand serving adult players in the UK, and this page explains how we treat personal information. It describes what data a gambling site normally collects, why it is collected and which rights you hold over it. Read it before you register, and come back to it whenever you change a setting or contact us. You can return to our Spinnerbet home page at any time to continue browsing.

This policy applies to visitors who are 18+ and who access our pages from the UK. If you are under 18, please do not use the site or send us any details. We keep the wording plain, because a privacy notice that nobody can follow protects nobody.

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What information is involved

Information you give us

Details you type into forms, such as contact information, messages sent to support and answers to account questions.

Information from your device

Technical data such as browser type, screen size, language setting and the pages you open while visiting.

Information from cookies

Small files that remember preferences and measure how the site is used. Our cookie policy explains the choices in more detail.

How we use your information

We use personal data only for purposes a reasonable visitor would expect from an online gambling service. These include running the site, answering your questions, keeping the service secure and meeting legal duties that apply to operators in the UK. We do not ask for more than we need, and we do not keep data longer than a stated purpose requires.

Where the law asks for your consent, we ask clearly and you may withdraw it later. Where we rely on a legitimate interest, such as protecting the site from misuse, we weigh that interest against your rights first. Marketing messages are never a condition of using the site, and every message carries a simple way to stop receiving it.

Gambling carries risk, and responsible play matters to us. Information about your activity may be used to support safer gambling tools and to spot signs of harm. If you want to set limits or take a break, please read our responsible gambling page.

Your rights under UK data protection law

RightWhat it means for you
AccessYou may ask for a copy of the personal data we hold about you.
CorrectionYou may ask us to fix information that is wrong or incomplete.
ErasureYou may ask us to delete data when we no longer need it, subject to legal duties.
Restriction and objectionYou may ask us to limit certain uses or object to them.
PortabilityYou may ask for your data in a common, reusable format where this applies.
ComplaintYou may raise a concern with the UK data protection regulator if you are unhappy with our answer.

Sharing, storage and security

We do not sell your personal data. Information may be shared with service providers who help us run the site, but only when they are bound to protect it and to use it solely on our instructions. We may also disclose data when a court, regulator or law enforcement body lawfully requires it.

We apply technical and organisational measures to guard against loss, misuse and unauthorised access. No system is perfectly secure, so choose a strong, unique password and never share it. If you suspect that your account has been used without your permission, contact us straight away.

Data is kept only as long as needed for the purposes above or as the law demands. After that, it is deleted or made anonymous so it can no longer identify you.

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How to exercise your rights

  1. Contact us

    Write to our support team and say which right you wish to use, in as much detail as you can.

  2. Confirm who you are

    We may ask a few questions so that data is released only to the person it belongs to.

  3. Receive our answer

    We reply within the time limit set by law and explain our decision if we cannot fully agree.

Privacy questions

Do you sell my personal data?

No. We do not sell personal data. It is shared only with providers who work for us under strict conditions, or where the law requires disclosure.

Can I ask you to delete my data?

Yes. Send us a request and we will delete what we are free to remove. Some records may need to be kept for legal reasons, and we will tell you if that applies.

How do I stop marketing messages?

Use the opt-out link in any message or contact our support team. Your choice does not affect your ability to use the site.

What if I am under 18?

The site is for players aged 18+ only. If you are younger, please leave and do not provide any personal details.